Refund policy

Cancellation:

An order cannot be cancelled or changed once it is placed.

Returns:

Graphic t-shirts, sweatshirts, and long sleeve tees have a 30 day return policy.  We use high quality screen prints and direct transfer films that last.  

If your graphic print peels or frays, please contact us via email or phone 712-454-4900 for an exchange or refund.  

Clothed in Grace Iowa will ship the new item free. 

Customers will be responsible for the shipping of the return if  it is decided the item needs to be returned. 

Clothing items such as shackets, jackets, tops, sweaters or cardigans have a 10 day return policy. 

You MUST send an email requesting a return. Contact us at customerservice@clothedingraceiowa.com or text/call at 712-454-4900

Any item(s) that are sent to us without first requesting a return will not be accepted and item(s) will not be shipped back to you. 

1.       Tags must be attached. 

2.     Items must be undamaged/unworn. If your items are received to us without tags and are damaged/worn they will not be sent back to you and no store credit will be applied.

3.     The customer is responsible for shipping the return.

4.     A tracking number for your return package must be sent via email within the 10 day return time period for your item(s) to qualify for a return. 

Return Address: Clothed in Grace, PO Box 305, Pierson, IA 51048

Customer is responsible for:

  • All return shipping costs.
  • Providing new packaging to ship returns in. Any packages shipped back that are ripped or torn causing items to be damaged will not qualify for a full refund/exchange.
  • Please include your order’s packing slip with returning item being highlighted or circled, and the reason for return.

Clothed in Grace is not responsible for:

  • Packages shipped to the wrong address. Always double check that your address is correct. The address we see is the address we ship to.
  • Any clothing item(s) that become damaged after tags are removed and item(s) have been worn/washed.
  • Any shipping delays caused by the carrier. Once your package arrives to the carrier, it is out of our control. If you believe your package may be lost or stolen, please contact the carrier for more information.